Activities

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Zoo Day Pass (General Admission Tickets)

At the multiple award-winning Billabong Zoo (Port Macquarie, NSW) you can get up-close and personal to Australian and exotic animals every day! Enjoy the playground and picnic areas set in beautiful lush gardens with tranquil koi ponds. Delicious hot food, snacks, ice-cream, coffee and drinks at our great Zoo Cafe. Souvenirs and retail therapy in our popular Zoo Shop. Fun for the kids. Education for everyone. Open every day, 9am-5pm.

We Provide

We provide zoo map, café, gift shop.

Please Bring

Bring suitable footwear, hat, sunscreen, camera. We have multi-terrain footpaths.

Restrictions

Open Daily 9am to 5pm (except Christmas day).

Duration

9am to 5pm

Season

Year Round

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Zoo Annual Pass

Get unlimited access for an entire year to get up-close and personal to Australian and exotic animals at Billabong Zoo!
Make the most out of your Annual Pass membership, which entitles you to 10% off at the zoo café, 10% off all purchases at our gift shop and 10% off all personal animal encounters.

We Provide

We provide zoo keeper talks, maps, café, gift shop.

Please Bring

Bring suitable footwear, hat, sunscreen, camera. We have multi-terrain footpaths.

Restrictions

9am to 5pm. 7 days per week (except Christmas day).

Duration

9am to 5pm

Season

Year Round

Other Information

IMPORTANT: Annual Passes are strictly valid for 12 months from the date of issue. If purchased online, Annual Pass memberships will commence from day of purchase. Renewals will extend your existing Annual Pass memberships by 12 months from current expiry. If this Annual Pass is for a gift starting at a later date, please contact admin@billabongkoala.com.au with your unique reference number and name of recipient.
All children under the age of 15 years are to be accompanied by an adult upon entry. The Annual Pass is to be used only by the persons included on the pass and identification must be provided when entering the Zoo.
Annual Passes can not be used towards special events, ie Mothers Day function, School Excursions or Birthday Party Packages.
Billabong Zoo reserves the right to not provide a refund or extension on your annual pass, should you be unable to attend the zoo during your 12 month period, or if there are other circumstances out of our control.
Any child that turns 3 during the valid date of the Annual Pass will need to be paid for separately when entering the zoo, or an additional individual pass card will need to be purchased.

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Annual Pass Renewal

For existing Annual Pass membership card holders only.
Continue your support of Billabong Zoo and keep your unlimited access for an entire year to get up-close and personal to Australian and exotic animals at Billabong Zoo!
Annual Pass memberships also entitle you to 10% off at the zoo café, 10% off all purchases at our gift shop and 10% off all personal animal encounters.

We Provide

We provide zoo keeper talks, maps, café, gift shop.

Please Bring

Bring suitable footwear, hat, sunscreen, camera. We have multi-terrain footpaths.

Please remember your Annual Pass membership card to take advantage of your 10% off the café, 10% at the gift shop and 10% off all personal animal encounters. Without the physical card or digitised version, discounts may not be recognised.

Restrictions

9am to 5pm. 7 days per week (except Christmas day).

Duration

9am to 5pm

Season

Year Round

Other Information

IMPORTANT: This is for purchasing a RENEWAL of existing Billabong Zoo Annual Passes only.
If your Annual Pass has expired, by renewing online, your new expiry will be 12 months from completion of this purchase.
If your Annual Pass is current, by renewing online, your new expiry will be 12 months from its current expiry date.
Your existing physical Billabong Zoo Annual Pass card will continue and not need to be reissued.
A new Annual Pass membership card can be procured upon entry the next time you visit Billabong Zoo upon request.
Any additional replacement card after this will cost $10.
All children under the age of 15 years are to be accompanied by an adult upon entry. The Annual Pass is to be used only by the persons included on the pass and identification must be provided when entering the Zoo.
Annual Passes can not be used towards special events, ie Mothers Day function, School Excursions or Birthday Party Packages.
Billabong Zoo reserves the right to not provide a refund or extension on your annual pass, should you be unable to attend the zoo during your 12 month period, or if there are other circumstances out of our control.
Any child that turns 3 during the valid date of the Annual Pass will need to be paid for separately when entering the zoo, or an additional individual pass card will need to be purchased.

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Valentine's Dinner

Wild @ Heart - Valentine's Day at Billabong Zoo

Treat your Valentine to a romantic evening of food, delicious drinks, entertainment and be immersed in the beauty of our animals.
Tables are strictly limited so be sure to book now. ❤️

We Provide

A delicious three Course dinner, complimentary bubbles on arrive, romantic live music, Wild @ Heart exclusive animal experience, opportunity for a special photo with one of our animal ambassadors and a fully licensed bar on the night.

Please Bring

Wild @ Heart - Valentine's Day at Billabong Zoo

Bring your appetite for a delicious three course meal and drinks, and be prepared to go wild with an exclusive Billabong Zoo experience.

Restrictions

18+ Only Event
Tickets are for one person, please select the number of people at your table. For multiple tables, please book separate tickets.

Duration

Exclusive Event

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Cheetah Encounter

The Cheetah Up-close animal Encounter includes being able to safely feed our two Cheetah brothers, Warrior and Vongani. The Encounter includes the ability to tong feed our two Cheetah brothers, Warrior and Vongani. You will also have some one-on-one time with the Keepers to learn about these amazing animals and ask any questions.
Due to safety, this encounter does not include behind the scenes, or physical interaction with the Cheetahs.Face masks are mandatory for this encounter.
Please note, that prices for animal encounters are in addition to the admission price to the Zoo. It is requires that you arrive and check in at reception upon entry 20 minutes before the start time of your encounter.

We Provide

We provide animal food, zoo map, café, gift shop.

Please Bring

Face Masks required. Bring suitable footwear, hat, sunscreen, camera. We have multi-terrain footpaths.

Restrictions

12 years and over.

Season

All year round.

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Koala Encounter

Pat a koala and get really, really close. Your Zoo Keeper will tell you all about these adorable Aussie icons, now sadly under threat as a vulnerable species. You will also hear about our world-renowned breeding programme. Don’t forget to charge up your camera/video for some great photos.
Age Restrictions: 9 years and over. A ticket may be purchased for children under 9 years, when a paying adult is accompanying them. (ie $65 for one child and $65 for one adult)
Please note, that prices for animal encounters are in addition to the admission price to the Zoo. It is requires that you arrive and check in at reception upon entry 20 minutes before the start time of your encounter.

We Provide

We provide animal food, zoo map, café, gift shop.

Please Bring

Enclosed shoes required. We have multi-terrain footpaths.

Restrictions

9 years and over (younger children allowed with an adult)

Season

All year round

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Little Monkey Encounter

Get up close to our Little Monkeys with a personal animal encounter. Our four Common Marmosets named Romina, Miguel, Ally and Celeste are very inquisitive so expect to have them jumping all over you as you feed and photograph these cute friendly faces.
It’s advised you wear a shirt with sleeves if participating in the Little Monkey encounter as, even though they are gentle creatures, they have sharp claws.
Please note, that prices for animal encounters are in addition to the admission price to the Zoo. It is requires that you arrive and check in at reception upon entry 20 minutes before the start time of your encounter.

We Provide

We provide animal food, zoo map, café, gift shop.

Please Bring

Enclosed shoes required. We encourage you to wear a shirt with sleeves and full length pants.

Restrictions

16 years and over

Season

All year round

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Meerkat Encounter

The Meerkat Encounter is the best opportunity to get really up-close and hand-feed our Meerkat family. The Encounter includes question time with their keeper. The highlight of your experience will be the chance to hand-feed our sensational Meerkats.
Enclosed shoes MUST be worn during the encounter.

Please note, that prices for animal encounters are in addition to the admission price to the Zoo. It is requires that you arrive and check in at reception upon entry 20 minutes before the start time of your encounter.

We Provide

We provide animal food, zoo map, café, gift shop.

Please Bring

Enclosed shoes MUST be worn during the encounter. We encourage you to wear a shirt with sleeves and full length pants if possible. Please bring sunscreen and a hat.

Restrictions

8 years and over.

Season

All year round.

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Red Panda Encounter

Experience some special time with our resident Red Pandas ‘Rato’ and ‘Tito’. Feed and photograph them as you get up-close to one of the planet’s most threatened species. It’s advised you wear a shirt with sleeves if participating in the Red Panda encounter as, even though they are gentle creatures, they have sharp claws.
Please note, that prices for animal encounters are in addition to the admission price to the Zoo. It is requires that you arrive and check in at reception upon entry 20 minutes before the start time of your encounter.

We Provide

We provide animal food, zoo map, café, gift shop.

Please Bring

Enclosed shoes required. We encourage you to wear a shirt with sleeves. Please bring sunscreen and a hat.

Restrictions

14 years and over

Season

All year round.

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Snake Encounter

Hold a snake for a real Up-close encounter. When you feel and hear about the snakes at Billabong Zoo you may come away with a different view to these often maligned reptiles. Make sure to ssssssmile and get yourself a sssssselfie!
Please note, that prices for animal encounters are in addition to the admission price to the Zoo. It is requires that you arrive and check in at reception upon entry 20 minutes before the start time of your encounter.

We Provide

We provide zoo map, café, gift shop.

Please Bring

Bring suitable footwear, hat, sunscreen, camera. We have multi-terrain footpaths.

Restrictions

Open to all ages

Season

All year round.

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Snow Leopard Encounter

The only Snow Leopard encounter in Australia. Very few people can say they have fed a snow leopard… here’s your chance and we promise you will keep all your fingers. The encounter includes the ability to tong feed a Snow Leopard. You will also have some one-on-one time with the Keepers to learn about these amazing animals and ask any questions.

Due to safety, this encounter does not include behind the scenes, or physical interaction with the Snow Leopards. Face masks are mandatory for this encounter.
Please note that the 9.15am Snow Leopard Encounter must be booked at least 12 hours prior. Prices for animal encounters are in addition to the admission price to the Zoo. It is requires that you arrive and check in at reception upon entry 20 minutes before the start time of your encounter.

We Provide

We provide animal food, zoo map, café, gift shop.

Please Bring

Face Mask Required. Enclosed shoes required. Bring a hat, sunscreen and camera.

Restrictions

16 years and over

Season

All year round.

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Mums & Cubs

You are invited to join our beautiful Mums and Cubs group at Billabong Zoo, where we aim to connect and nurture babies, toddlers and parents in a safe and relaxed space. Running for 10 weeks in conjunction with the school term, each week will consist of games, songs, sensory play and a unique animal encounter for your cub while building a support network of mums with shared experiences.

Please Bring

Booking receipt

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Junior Zoo Keeper for a Day

Calling all Junior Zoo Keepers!
A fun-filled day offering children aged 8-12 the unique experience to get involved and behind the scenes at Billabong Zoo.

Assigned to one of our qualified Zoo Keepers, who will guide them through food preparation and specific diets of the animals and create enrichments to teach animals how to forage for food. Learn to care and protect for our amazing animlas, whilst being able to get up close and personal to many of the species we have here at the zoo.

We Provide

Zoo Entry
Exclusive Billabong Junior zoo keeper cap.
Lunch and morning tea will be provided.
Personal photograph holding a snake.
Certificate of completion.

Please Bring

Please wear enclosed flat shoes
Backpack and a water bottle.
Wet weather gear if raining
Please wear comfortable clothes that can get dirty

Restrictions

Age required for booking is 8-12 years old

Duration

Exclusive Event

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Teen Zoo Keeper for a Day

For 13 - 17 year olds to experience a day in the life of a Billabong Zoo Keeper.
Our Teen Zoo Keeper for a Day program has a specific focus on the work, training and fun that goes into being a successful zoo keeper here at Billabong Zoo. Participants will gain hands on experience as they spend the day with one of our knowledgeable keepers and meet many of our animal ambassadors along the way!

We Provide

Zoo Entry
Exclusive Billabong Zoo Keeper for a Day t-shirt.
Lunch and morning tea will be provided.
Hands-on animal encounters and special selfie.
Certificate of completion.

Please Bring

Please wear enclosed flat shoes
Water bottle and hat.
Wet weather gear if raining
Please wear comfortable clothes that can get dirty

Restrictions

Age required for booking is 13 - 17 years old

Duration

Exclusive Event

Other Information

Consent forms will need to be filled in by parent or guardian prior to participate in the programme.